What if somethig goes wrong during the ordering process?

"Click here to Contact Us, Email, Text Message for order revision or special instructions."

In an effort to expedite orders, during March, April, May and June, some of our staff will be working part-time evenings and weekends to review orders with customers, answer text messages and emails.

Does your company sell to individuals/students, as well as schools?

Yes, the minimum order for graduation announcements is 25.

How soon can I expect to receive graduation announcements/accessories after I place my order?

Within 24 hours after an order is placed, it is reviewed with our customer, usually by phone. After the review, the order is printed and shipped, often within 24-48 hours. Most orders shipped via UPS Ground are received by our customers within 10-14 working days of placing the order. Photo orders may take a few days longer.

Express shipping is available, when needed. See shipping information below.
(The above delivery schedules are based on normal working and delivery processes and conditions.)

How much does shipping cost?

All shipping is flat-rate, regardless of order size.

UPS Ground - $14.92
UPS 3-day Select - $34.85
UPS 2nd-day Air - $49.90
UPS Next-day Air - $74.90

Add $14.50 to the prices above for shipping to Alaska, Hawaii, Guam, Puerto Rico or the Virgin Islands.

How do I send photographs for a photo announcement?

Images can be uploaded when you place your order, or sent as an attachment by replying back to your order confirmation email.

Digital images/photos should be a minimum of 400 dpi at the full size to be printed, saved in jpg format. You can use high resolution images taken by a digital camera or scanned from a lab produced photo. Photos scanned from a image which has been printed on an ink jet or laser printer do not give us the quality needed for good reproduction.

Can the color on front of the announcements be changed?

Some of our announcements are pre-preprinted or embossed on the front and cannot be changed. However, you may select from several standard ink colors for your wording/text and personalizing of your announcements.

Black announcements and cover stock announcements can only be flat printed. Most announcement verses can be printed in the color of your choice. There is a $6.60 ink charge for any color but black.

Where do I include special instructions?

In addition to the contact information, when you submit your order online, there is a comments section to include special instructions.

Do I have to use one of your verses?

For announcements and invitations, we provide sample wording to assist you which you can change and customize to your own wording. Ribbons can be personalized with design/mascot, name of student, high school and/or date of graduation. The selected verses are die-cut for foil imprint at no extra charge. There would be a set-up fee to die-cut a personalized/customized verse. Contact us for requirements.

Does your company put the school/college crest or mascot on the announcements?

You will see graduation crests/mascots on many of our announcements. These are universal graduation crests which can be used by all schools or students.

Customized crests can only be put on announcements for schools or student groups with high resolution original artwork and permission from the school.

What is your preferred method of receiving an order?

Receiving orders online is our preferred method. This gives us a better foundation for communication, review and the processing of your order. If you have problems with the order form

"Click here to Contact Us, Email, Text Message for order revision or special instructions."

What is the paper quality of your announcements?

Many of our announcements are embossed and/or foil stamped, except for color process or some budget announcements.

If you see the graduation verse on the front, it is heavier paper stock. Some folded announcements have wording/text printed on the inside. They are printed on thinner paper so they can be folded, and/or to allow die-cutting for name card insertion.

Are envelopes included with announcements?

  • Envelopes are included with announcements. There is an extra charge to print a return address on envelopes.
  • How do you handle errors?

    Orders are carefully reviewed by our well trained and experienced staff. Wording/text is personally reviewed with our customers before we print. Errors are very rare; however, if an error were to occur, we expedite a reprint.

    If you have other questions

    "Click here to Contact Us, Email, Text Message for order revision or special instructions."

    Mark Art Productions strives to serve our customers well. Our goal is to present our customers with quality announcements, invitations and accessories to help celebrate accomplishments and successes.

    When you celebrate, so do we!